Need help? Don't hesitate to ask.
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In an ideal world you would never need to contact us for help, but we realize that we don't live in an ideal world. We pride ourselves on our software and its reliability but given the potentialy huge variation in operating environments that our software is used in, occasionally a problem may occur.
If you are having a problem of any sort with any of our products please rest assured that when contacting us your issue will become our support teams number 1 priority. We want you to be happy with our products and to tell everyone you know how amazing they are!
We realize that providing excellent support to back up our products goes along way to achieving that.
So, if you have encountered a problem or you just need some advice about installing or setting up one of our products please don't hesitate to contact us via our support E-mail address.
The most efficient way to contact us and get the fastest possible response is directly via email.
You can also reach us by phone by calling +44 (0)844 4458182. We do try to be on hand most days to anwser the phone, however our dynamic workload means that our office hours vary greatly. If we cannot take your call directly please be asured that if you leave us a message one of us will respond to you within 24 hours maximum.